In my last post, I explained why it is important to create a restore disc from HP when you get one of those computers with the backup on a hidden partition. HP bailed my customer out by allowing us to order a restore CD for $16. I almost forgot to post the link! If you need to order a replacement disc for your HP or Compaq, use this link: https://warp2.external.hp.com/driver/dr_country_select.asp?Product=5069-6646&lang=en&cc=us